Terms and Conditions

1. Introduction

Welcome to EM Gruppen ("we," "us," or "our"). These terms and conditions govern your access to and use of our website, products, services, and platforms. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Definitions

• "EM Gruppen," "we," "us," or "our" refers to EM Gruppen, a provider of advanced digital infrastructures including AI systems, enterprise platforms, mobile applications, and security solutions.
• "Services" refers to all products, platforms, applications, systems, and solutions provided by EM Gruppen, including but not limited to software, APIs, mobile apps, web platforms, and consulting services.
• "User," "you," or "your" refers to any individual or entity accessing or using our services.

3. Service Provision

3.1 Eligibility

To use our services, you must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction.

3.2 Service Description

EM Gruppen offers a range of technology solutions including AI and machine learning systems, enterprise platforms, mobile applications, security and defense systems, and consulting services. Specific details of services provided will be agreed upon in a separate agreement between EM Gruppen and the client.

3.3 Intellectual Property

All intellectual property rights, including copyrights, trademarks, patents, and any other proprietary rights associated with our services, including but not limited to software, AI models, designs, logos, and content, are the property of EM Gruppen or its licensors. You agree not to copy, modify, distribute, reverse engineer, or reproduce any part of our services without our prior written consent.

4. Client Responsibilities

4.1 Information and Materials

To enable us to provide our services effectively, you agree to provide accurate, complete, and up-to-date information and materials required for the project.

4.2 Compliance with Laws

You are responsible for ensuring that your use of our services complies with all applicable laws, regulations, and third-party rights. EM Gruppen will not be held liable for any illegal or unauthorized use of our services.

4.3 Third-Party Services

If our services involve integration or interaction with third-party services, you acknowledge that your use of such services will be subject to the terms and conditions of those third parties.

5. Payment and Fees

5.1 Pricing

Pricing for our services will be determined based on the specific requirements of your project and communicated in a separate agreement or proposal. Prices are exclusive of any applicable taxes unless otherwise stated.

5.2 Invoicing and Payment

EM Gruppen will provide invoices for agreed-upon services. Unless otherwise stated, invoices are due within 30 days of the invoice date. Failure to make timely payments may result in suspension or termination of services.

6. Limitation of Liability

6.1 Disclaimer

Our services are provided on an "as is" and "as available" basis, without any warranties, express or implied. EM Gruppen does not guarantee the availability, reliability, accuracy, or completeness of our services.

6.2 Limitation of Liability

To the maximum extent permitted by applicable law, EM Gruppen and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of our services, even if advised of the possibility of such damages.

7. Termination

7.1 Termination by EM Gruppen

We reserve the right to suspend or terminate your access to our services, with or without cause, at any time and without prior notice.

7.2 Termination by User

You may terminate your use of our services at any time by providing us with written notice. Any fees paid in advance for unused services will be refunded on a pro-rata basis, unless otherwise stated in a separate agreement.

8. Modifications

EM Gruppen reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the revised terms.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Albania. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Albania.

10. Contact Us

If you have any questions or concerns regarding these terms or our services, please contact us at info@emgruppen.com.